Principal Internal Communications Manager

Full-Time - Hybrid - Weston, MA

Overview

At Advisor360°, we hire people with all kinds of awesome experiences, backgrounds, and perspectives. We like it that way. So even if you don’t meet every single requirement, please consider applying if you like what you see. Though many of our roles are assigned to a particular office location, most are a hybrid of remote and in-person work.

Job Brief

The Principal Internal Communications Manager will work cross-functionally to execute internal communication initiatives from concept to delivery. As tenured Internal Communications leader, you will ensure communication messaging and materials are accurate, high-quality, and aligned with the company’s brand strategy.  

Reporting to the Chief People Officer you will establish and oversee all internal communications processes by devising ways to effectively share internal company information with/between our employees. You will determine which platforms we will be using, establish specific channels for project teams, and facilitate communication of important developments and project updates between departments. In addition, you are to ensure that all team members adhere to these processes by following the established internal communications protocols. 

Responsibilities

• Establish and oversee all internal communications ensuring that they effectively convey our employer brand to both current and potential future employees
• Ensuring our employer brand is consistently communicated across all internal and external channels, including job postings, social media, company website, and during the recruitment process
• Consult with executive management to develop effective and scalable communication procedures and policies for various initiatives including organizational updates, leadership messages, and company-wide announcements
• Support leadership and functional teams by crafting strategic messaging and programming to enable scalable communications
• Approach messaging with a creative mindset to develop talk tracks and thematic narratives that reinforces to all teammates that Advisor 360 is an employer of choice, known for its commitment to its employees and its positive, inclusive, and inspiring workplace culture
• Aid leadership by keeping employees updated about decisions made during important company meetings, disseminating briefings to all internal stakeholders, and communicating our leadership’s vision in a clear and consistent manner
• Think critically about questions and concerns that may arise as a result of messaging, proactively create Q&A templates
• Partner with broader corporate functions to explore/recommend new channels or technologies where possible
• Define and measure KPIs associated with internal communications
• Assist in the planning, coordination and execution of internal employee events as needed
• Lead communication efforts during times of organizational change, ensuring employees are informed, engaged, and supported through transitions
• Act as a strategic partner to HR leadership in planning and executing communication strategies that support the company’s goals and enhance employee experience
• Lead the design, management, and analysis of employee engagement surveys. Ensure that survey insights are communicated effectively, recommendations are provided, and contribute to actionable HR strategies
• Track and report on the effectiveness of internal communications, making data-driven recommendations for improvements