Skip to the main content.
Talk to experts
Talk to experts
By solution

Solve your current pain points with our award-winning solutions.

By firm type

Increase automation with our modern wealth platform.

Product

The leading end-to-end wealth management platform.

Enterprise services

Our team works to anticipate and surpass our clients’ expectations.

Ecosystem

Merge our open, integrated platform and its solutions into your tech stack.

2024 Connected Wealth Report

92% of the advisors say they would switch firms over bad tech.

Read the latest report

Onboarding

A smooth and seamless implementation for your wealth management advisors

Our collaborative process ensures the timely, smooth, and seamless onboarding to our SaaS wealth management solution. Everyone who uses our platform undergoes extensive training so our clients can decrease ramp-up time, reduce support costs, and increase revenue from day one.

Our approach to success

We organize onboarding by advisor-facing and home office functionality workstreams. Each workstream has a detailed charter that clearly defines collective team goals, milestones, and points of contact. Using a multi-step approach, the Implementation team identifies critical dates, dependencies, and deliverables.

Green Checkmark
Launch planning

Our Sales and Implementation teams ensure a smooth sales-to-implementation transition. Through a thorough discovery phase, we gain an understanding of your current business practices, advisor model, and technology infrastructure. The information gathered is used to create a detailed execution plan, including collaborative workshops and planning sessions, to unify work schedules.

Green Checkmark
Execution

We deliver business functionality and data (data feeds and data conversion) based on the execution plan. Before releasing the platform for user acceptance testing, our teams conduct extensive testing and validation. Dashboards, status reporting tools, and health checks ensure projects stay on target.

Green Checkmark
Readiness and rollout

We work closely with you to ensure a seamless transition to our platform. All required activities are identified and defined with owners assigned. Activities include a communication plan, go-live playbooks, dress rehearsals, a Hypercare plan, and post go-live BAU support.

Green Checkmark
Hypercare

For an agreed period directly after go-live, we provide a dedicated implementation support team to address any issues and questions that arise. After Hypercare, you will transition to our standard support model.

Your Implementation team

The team oversees all onboarding activities and remains available throughout the implementation process and beyond.

Senior implementation lead

The senior implementation lead is your main point of contact during the onboarding process and is responsible for all activities across program workstreams.

Implementation leads

Implementation leads own individual workstreams, work closely with your internal onboarding team, and are responsible for all workstream-specific onboarding activities.

Support team

Our team also includes staff who coordinate with our implementation leads to ensure a successful conversion. Roles may include project managers, data conversion specialists, business analysts, and technology experts.

implementation team

How we ensure a seamless platform transition

Dedicated leads ensure a seamless transition from sales to implementation, joining early in the onboarding process to assist with discovery and planning, set expectations, prep for go-live, and train. You can expect:

Public Site Roadmap
Home office and advisor client experience tools

Implementation leads work to understand your business and technology challenges. They then recommend strategies to configure our platform to address your needs and realize the most value.

Public Site Integrated Planning
Data integration

Our team provides a seamless data quality, integrity, and conversion workflow and has extensive experience in engineering solutions across critical data domains for successful data integration and implementation.

Public Site Internal Collaboration
Technology

We engineer and architect integrations that make Advisor360° a seamless extension of our clients’ technology.